Basic LOB Components
Maps help you visually document, analyze & improve
Enterprise Resource Management
Understand
Where You Are
& What To Change
In Order To Get To
Where You Want To Be
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Operations Mapping
Maps are
the foundation for understanding business issues and identifying
improvement opportunities.
Maps
visibly articulate how the business operates...which
is the basis for
analysis...that produces new insight into operations...so that
appropriate action can be planned and taken to improve operations.
They can document business logic (paradigm maps), performance (cause & effect
maps), process effectiveness (flowcharts) and functional effectiveness
(capabilities maps).
They are highly flexible and can be overlaid with resource allocations (FTEs,
budget dollars) and results (premium, losses, expense, profit) to document value creation
or destruction.
Maps stimulate corporate thinking
and provide objectivity to understanding issues, alignment of resources to operational priorities
and
accountability for improvement.
Maps incorporate the "3 Cs" of best practices
planning: context (clear articulation of issues),
content (clear & convincing business facts) and
collaboration (open and objective factual
observation of those that are responsible for taking action).
You will see which business components really create value, where capabilities
are and where they need to be, and what meaningful opportunities exist to
increase value.
Building maps together is critical to a management team's understanding of
their operations & coordination of their efforts toward achieving corporate
goals.
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